The purpose of these General Conditions is to regulate the relationship between OLGA MACIÀ SOLDEVILA and the Customer, in relation to all transactions carried out through the online store website, whose owner is OLGA MACIÀ SOLDEVILA with registered address in C/ MADRAZO 151, BJS 2ª, 08021 BARCELONA, BARCELONA, with VAT number: 47648004P, registered in the Commercial Register of BARCELONA, to the volume , sheet , page and number of inscription .
The object of the website is Ventas Online de Vestidos.
To purchase our products, you can go to the corresponding section of our online store.
The website information is available in the following languages:
– Español, Inglés
OLGA MACIÀ SOLDEVILA reserves the right to make effective, at any time and without prior notice, the modifications considered, being able to update daily products and services presented on its website.
OLGA MACIÀ SOLDEVILA offers business information truthfully. This information, in some occasion, could contain some typographical error, in which case it will proceed to its rectification. In the cases in which this error occurred in the prices and a customer had made a purchase decision based on that error, the company will notify immediately and the customer may choose to rescind the purchase.
OLGA MACIÀ SOLDEVILA reserves the right to reject orders placed by customers who have previously had conflicts with the company, such as not withdrawing the order made through cash on delivery, returning orders frequently, etc.
The end of the contract will be linked to the product’s delivery without prejudice to the right of withdrawal.
06.02 CONTRACTING PROCESS
The applicable prices to each product are those indicated on the website and SÍ reflect the Value Added Tax (VAT). If any other tax were applicable, this would be indicated so (IGIC or IPSI). If the order’s delivery place to a customer is in a different currency country, the final retail price may vary due to the currency exchange differences that may arise between the time of fixing the reference price and the time of purchase.
Although we try to ensure that all the prices appearing on the website are correct, errors may occur. If we discover an error in the price of purchased products, we will inform the customer as soon as possible.
Payment methods and order’s execution
The customer will be able to pay the amount of the order by choosing any of the following forms. During the purchase process customer must indicate their choice:
All operations involving personal or banking data transmissions are made using a secure environment, a server based on the standard SSL (Secure Sockets Layer) security technology. All the information transmitted to us travels encrypted through the network.
Likewise, your credit card data are entered directly on the bank’s page, in the POS (Point of Sale Terminal of the Bank) and are not entered or registered in any server of OLGA MACIÀ SOLDEVILA.
When paying with VISA or MASTERCARD card the following information will always be asked: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed on the back of your VISA or MASTERCARD card, offering in this way further guarantees on the security of the transaction.
This payment method is only valid on the website.
In case the total amount of a purchase would have been charged fraudulently or improperly using the number of a payment card, the holder may demand the immediate cancellation of the charge. In such case, the corresponding charge and refund entries in the provider and holder’s accounts shall be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had inappropriately demanded the corresponding charge cancellation, the cardholder will remain obliged against OLGA MACIÀ SOLDEVILA to compensate the damages and detriments caused as a result of this cancellation.
In case of executing a bank transfer it is crucial to indicate in the subject the order number, as well as name and surname, and make the transfer within 3 days after the confirmation of the order’s date in order to validate it.
Additionally remember that the payment must be made in EUROS and that all possible exchange and banking commissions are paid by the customer.
As for bank transfers made from outside Spain, it is essential to always inform your bank to take charge of the commissions at source when ordering the transfer, those bank commissions and expenses corresponding to your entity. Otherwise, OLGA MACIÀ SOLDEVILA could stop the shipment of the order when the full amount is not received.
Possible exchange and banking commissions are charged to the client.
The availability of the products offered by OLGA MACIÀ SOLDEVILA may vary depending on the customers demand. Although the stock is periodically updated, the requested product may be sold out at that time. In the event of non-execution due to unavailability, OLGA MACIÀ SOLDEVILA will notify the customer at the time of becoming aware of such situation.
06.03 AFTER CONTRACTING
Once the purchase process has ended, the customer will receive a confirmation of the same by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive the confirmation within 24 hours of the completion of the order, please contact OLGA MACIÀ SOLDEVILA in the customer service phone +34932008121 or via email email@example.com
Upon receiving the product at the delivery address provided, the customer will receive an invoice or copy of the order.
Shipping and delivery expenses
OLGA MACIÀ SOLDEVILA delivers only to:
Península, Baleares, Canarias, Europa
Shipping costs and delivery times will be specified at the time of purchase.
If the customer wants the delivery of the product in a schedule that differs the established schedules by the delivery company or requires an urgent delivery, the customer must previously consult the price by contacting OLGA MACIÀ SOLDEVILA.
Withdrawal, returns and claims right
The buyer will have a minimum period of fourteen calendar days to desist, counting from the day the customer receives the product, without any penalty and without indication of the reasons.
The exercise of the right of withdrawal will have to be notified by telephone to +34932008121, by addressingto the email firstname.lastname@example.org, by sending a written letter to the address C/ MADRAZO 151, BJS 2ª, 08021 BARCELONA, BARCELONA, or through the withdrawal form.
As established in the article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Consumers and Users Defence, the services or goods supplies made according to consumer’s specifications or clearly personalized, or which because their nature, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.
Returns and transport expenses
To exercise the return’s right a telephonic communication may be made to the telephone number +34932008121, addressing to the email email@example.com or by sending a written letter to the address C/ MADRAZO 151, BJS 2ª, 08021 BARCELONA, BARCELONA. In case of the return of a product, those return management will be executed by the company and its cost will be assumed by the consumer.
In any case, the products to be returned must be in perfect condition, unused and within their original packaging. Therefore, in order to avoid transport problems, it is requested to ensure that the package is properly protected and sealed. Once received, we will check your status. The moment we check that both the article, as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, the paid amount will proceed to be returned.
If the order’s cancellation takes place before the departure of goods, the customer will not have any expense. In case of a cancellation after the order’s departure, the customer will be responsible for the shipping costs, as well as for the returning costs of this same order.
Applicable law and competent jurisdiction
The interpretation and execution of the conditions, as well as all its consequent acts, will be subject to Spanish law, unless there are public order provisions contrary to this.